Lesley Harris

Who is Lesley Harris?

Appointed as President of Travelocity Business in April 2007, Lesley

Harris has a diverse background that exemplifies the convergence of

business and leisure travel in the online age. Having worked for

Travelocity and Sabre Travel Network, Harris has a particular affinity

for enhancing traveler experience and delivering superior customer

service strengths that serve her well as she leads one of the fastest

growing travel management companies in North America. From its origin

in 2003 serving unmanaged business travelers, Travelocity Business now

has more than $800 million in travel spend under management, primarily

from mid-size and large corporate travel programs.

Prior to Travelocity Business, Harris was vice president of sales

and customer care for Travelocity, responsible for leading

Travelocity's off-line global call center enterprise in support of

consumer sales and service. Travelocity agents handle upwards of four

million calls and written contacts from customers per year.

Previously, Harris was vice president of the small business division

for Sabre Travel Network, which encompassed more than 5,500 U.S. travel

agencies focused on providing customized travel solutions for the

end-consumer. There, she successfully transitioned the small business

division from direct account management to a service center structure

to provide agencies with the most efficient and effective sales,

service and product support.

Prior to her experience in sales, Harris was vice president of North

America operations services for Sabre Travel Network. She was

responsible for global operations support, maintenance and hardware

helpdesk functions and specialized in expanding outsourcing

relationships as well.

Harris started her career with Sabre in 1995 and held various

positions in finance, operations and sales at Sabre Travel Network

before transitioning to Travelocity in the summer of 2005.

Harris earned a master's degree in business administration from the

University of Oregon and a bachelor's degree in international studies

from Miami University in Ohio. She also received a diploma from Kansai

University of Foreign Studies in Japan.