Alice M. Isen

Who is Alice M. Isen?

Alice M. Isen was an American psychologist and Professor of Psychology and of Marketing at Cornell University. A prominent and widely published scholar, her research concerned the influence of affect on social interaction, thought processes and decision making, including applications to organizational behavior, medical decision making, doctor-patient interaction, issues in services marketing, and issues related to brand equity and loyalty. She was among the most highly cited business school faculty members in the world.

Alice received her Ph.D from Stanford University in 1968, an MA in Psychology also from Stanford in 1966, and a BA in Russian Language and Literature from the University of Pennsylvania in 1963. She taught at the University of Maryland, Baltimore County 1972-1989, then joined Cornell as the SC Johnson Professor of Marketing and Professor of Psychology. Alice served as Editor of the peer-reviewed Springer journal Motivation and Emotion and a member of the editorial board of other psychology and marketing journals, and a member of the executive committee of the Society for Consumer Psychology. She died on February 29, 2012.